Refund & Cancellation Policy
Last Updated: June 18, 2023
This policy is provided by Ojeel Technologies Pvt. Ltd. (CIN U93000TG2018PTC127008) for the ScholaBook platform.
For Institutions
Subscription Fees. Institutions may cancel subscriptions within 30 days of the transaction for plans of 6+ months duration, and a full refund will be provided upon cancellation. Cancellations after 30 days, or for plans under 6 months, are not permitted.
SMS Packages. Any transactions made for the purchase of SMS packages cannot be canceled, and therefore no refund will be given, as payments are already distributed to service providers.
For Students (or Parents of Students)
Monthly Fees. No refund or cancellation is applicable to payments made through the ScholaBook.com website for monthly fees. Students should contact their institution directly regarding concerns.
Admission Fees. Cancellations may be initiated within one week via email. After institutional approval, refunds process in 5–7 working days, appearing in accounts within 10–12 additional days (15–20 days total).
Re-Admission Fees. No refunds or cancellations apply; contact your institution directly.
Important Note
We do not have a general refund policy. We only provide a cancellation policy for the specific cases outlined above.
Contact
Email [email protected] or call +91 900-293-9989.